This allows tech support to view any issues you may have. It may also be possible to have a teamviewer.com support session. This allows you to work with support on your own PC.
To do this, go to teamviwer.com. Install teamviewer and send the teamviewer ID and password to You will need to arrange a mutually agreed time first.
Note saved systems, if you need to upload them will be under this folder
c:\GSB\GSB (Managers)\Data\Saved Systems